At NETSCREEN, company of the Digidelta group, we understand that the use of your personal data requires your trust. We are subject to the highest standards of privacy and will only use your personal data for clearly identified purposes and in accordance with your data protection rights.
The confidentiality and integrity of your personal data is one of our main concerns. This Privacy Policy establishes how DIGIDELTA uses the personal data of its customers and potential customers.
Digidelta Internacional – Import Export, S.A., with registered office at the Commercial Registry Office of Torres Novas under the single registration number 503 249 416 and legal person number – 503 249 416 (hereinafter “DIGIDELTA”), manages the website WWW.NETSCREEN.PT, a NETSCREEN trademark owned by DIGIDELTA.
DIGIDELTA is responsible for processing the personal data of its customers and/or potential customers who fill in their data and submit the Consent Form for Marketing Communications by DIGIDELTA through this Home Page.
In addition to Digidelta itself, there are companies that collaborate commercially in the distribution of Digidelta´s Products and Services, as commercial partners (hereinafter referred to as “Partners”). Although this Policy describes the use of your personal data, Partners may independently collect your data and have their own privacy policies, which determine how they will use it. Therefore, it is important that you read these privacy policies and, if applicable, you should contact the Partner directly regarding any changes or questions concerning their use of your personal data.
Your personal data will be collected and processed in the following situations:
- If you fill in your personal data and submit the Consent Form on this Home Page;
- If you purchase and/or use a DIGIDELTA product or service from DIGIDELTA and/or its Partners.
For what HYPERLINK "https://www.netscreen.pt/politica-privacidade/"purposes HYPERLINK "https://www.netscreen.pt/politica-privacidade/" and HYPERLINK "https://www.netscreen.pt/politica-privacidade/"on what basis can your personal data be used
Your personal data will be collected and used for Customer Assistance and Marketing purposes (this means all information related to the commercial activity of our company, products and services, in the context of promoting or informing about them) , in the strict terms selected by you in the Consent Form on this Home Page.
Under the data protection legislation in force in the European Union (the General Data Protection Regulation) the use of personal data must be justified under at least one legal basis for the processing of personal data. You can see the explanation of the scope of each of these legal grounds.*
The legal basis applicable to the collection and use of your personal data for customer service and marketing purposes is your consent.
– When you have given consent to the processing of your personal data (for these purposes you will be presented with a consent form for the use of your data, which consent may later be withdrawn);
– When the treatment is necessary to conclude a contract with you or carry out its execution;
– When the treatment is necessary to fulfill the legal obligations to which DIGIDELTA is subject;
– When processing is necessary to achieve a legitimate interest and our reasons for using it outweigh your data protection rights;
– When processing is necessary for us to assert, exercise or defend a right in a legal process against you, us or a third party.
The following categories of personal data may be collected through the channels and services described in this Privacy Policy:
DATA COLLECTED BY DIGIDELTA
From apps, the website and social networks:
If the customer has registered or authenticated, it is possible to use the following data: average usage of the application (behavior within applications); location information; use of online entertainment; use of DIGIDELTA's webpage used; use of DIGIDELTA's social networks (e.g. visits and posts in forums).
Contact information
Name; contact details (address, telephone, mobile phone, e-mail).
Identification data:
Taxpayer number; customer number; contract number.
Equipment usage data:
Consumption of Equipment.
If you have registered on one of Digidelta's Websites, it is possible to use the following data: details of how you used the Website, the date and time and nature of your requests, your IP address, data of the device you use to interact with the website.
We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data.
Although the transmission of data via the internet or website cannot guarantee total security against intrusion, we, our service providers and commercial partners make the best efforts to implement and maintain physical, electronic and procedural security measures designed to protect your personal data in accordance with applicable data protection requirements. Among others, we implemented the following:
– Restricted personal access to your personal data based on the “need to know” criterion and only within the scope of the communicated purposes;
– Transfer of data collected only in encrypted form;
– Storage of highly confidential data (such as credit card information) in encrypted form only;
– Protection of information technology systems through firewalls, with a view to preventing unauthorized access to your personal data;
– Permanent monitoring of access to information technology systems with a view to preventing, detecting and preventing the misuse of your personal data.
We keep your data only for as long as is necessary for the purpose for which it was collected.
Once the maximum retention period is reached, your personal data will be irreversibly anonymized (and the anonymized data may be preserved) or will be securely destroyed.
For the purposes described in this Privacy Policy (customer service and marketing) your personal data will be kept for a maximum period of 12 to 18 months from the date of collection of your consent or the last contact made (depending on what occurs in last place) and if, within this period, you have not withdrawn your consent.
At Digidelta, your personal data are stored on Digidelta's servers located in Portugal or in Data Centers located in the territory of the European Union, being accessed and used exclusively under our policies and standards (or equivalent policies and standards of our suppliers/providers of services).
DIGIDELTA´s Contact Details and Data Protection Officer
Data Protection Officer – dpo@digidelta.pt
DIGIDELTA´s customer support service
Telephone line: 249819160 available from 9:00 am to 6:00 pm Monday to Friday
E-mail: info@digidelta.pt
You can, at any time, change or withdraw your consent, with effect for the future.
Upon full withdrawal of your consent statements, you will no longer be contacted nor receive communications for the purposes described in this Privacy Policy.
To withdraw your consent declarations submitted to DIGIDELTA, simply access the Main Page again, fill in your personal data and resubmit the Consent Form, selecting the checkboxes according to your preferences. The last Consent Form submitted to DIGIDELTA will prevail over all previous ones.
The consent granted to DIGIDELTA can be withdrawn by the Customer at (http://www.digidelta.pt or by contacting DIGIDELTA, through the telephone number 249819160; by mail to Digidelta Internacional – Import Export, SA, Zona Industrial de Torres Novas, Lote 1 Casal Torteiro, 2350-483 Torres Novas Portugal or by e-mail: dpo@digidelta.pt)
If you have any questions regarding our use of your personal data, you should first contact our customer service or additionally, you can contact the Data Protection Officer dpo@digidelta.pt.
Subject to certain conditions, you may have the right to ask us to:
– provide you with additional information about the use we make of your personal data;
– provide you with a copy of the personal data you have provided us;
– provide the personal data you have provided to another data controller at your request;
– update any inaccuracies in the personal data we keep;
– delete personal data whose use is no longer legitimate;
– limit the way we use your personal data until the complaint you have submitted is investigated.
Your exercise of these rights is subject to certain exceptions aimed at safeguarding the public interest (prevention or detection of crimes) or our interest (maintenance of professional secrecy).
If you exercise any of these rights, we will proceed with your analysis and we will respond, expectably, within 1 (one) month.
If you are dissatisfied with our use of your personal data or with our response after exercising any of these rights, you have the right to file a complaint with your supervisory authority (National Data Protection Commission – CNPD | Rua de São Bento , n.º 148, 3º, 1200-821 Lisbon | Phone: 351 213928400 | Fax: +351 213976832 | e-mail: geral@cnpd.pt).
Last update date: 23/11/2022